We only accept returns for furniture at this time. Returns must be in original condition for full refund within 30 days of delivery.
Original shipping fees are nonrefundable and a $50 return pickup fee will be deducted from your refund. *Note: If you need new boxes to pack your piece, there will be an additional $50 packaging fee.
As a small business we can also only accept returns and buybacks from the continental U.S. right now.(Meaning we can't accept returns from Hawaii, Alaska or Canada). We apologize in advance for any inconvenience this may cause.
If you need to exchange a product (eg. color or sizing), we can absolutely help you with that but this will void your ability to return.
You'll be eligible for one return per product type (per household/shipping address).
*All returns will be resold through our Open Box Return Program.
Home Decor orders are non-returnable and final sale at this time.
To be transparent, returns are very wasteful and can't always be reused. In order for us to reduce waste and do better for the planet we want to promote slower consumption.
In order to avoid purchasing something you don't like please be sure to order our free swatches here. Or contact our support team by emailing firstname.lastname@example.org for any questions about our products.
Repair Don't Replace orders are FINAL SALE & can't be returned (except for extremely unique cases that we determine). Otherwise, RDR products should be purchased with the intention of repairing or refreshing your existing Sabai pieces. As always we will still exchange anything if it is our fault for defects or issues under our warranty.